Vietnam E-commerce Electronics Insights 2025

About this report

About The Vietnam E-commerce Electronics Insights 2025 Report

The TGM E-Commerce Electronics & Appliances Trends and Insights 2025 report examines how consumers in Vietnam shop for electronic devices and home appliances. It compares where buyers search for products and where they purchase them, helping businesses understand the roles of online channels and physical stores across these two categories.

The findings come from TGM Research’s Vietnam e-commerce survey, conducted through computer-assisted web interviews (CAWI) between 18 December 2024 and 22 January 2025, with respondents aged 18–54. This report focuses on the electronics and appliance buyer segment. TGM Research is the market research provider behind the study, responsible for conducting the full research project and developing the category-focused consumer insights presented in the report.

For electronics brands, appliance manufacturers, retailers, e-commerce teams, and consultants, the report can support audience targeting, channel planning, and promotional development. Use the findings to compare online and in-store opportunities, tailor offers to different shopper groups, and review payment options against consumers’ reported preferences.

What's inside

Table Of Contents

Online shopping frequency; differences by gender and age; devices used for online shopping; mobile commerce; shopping activities, including buy now, pay later, livestream shopping, delivery, pickup, and augmented reality.

Categories purchased in the past 12 months; electronics and appliance purchases by gender and age; online versus in-store product searches; purchasing channels across categories; channel comparisons for electronics and appliances.

Favorite online stores and platforms; preferences for Shopee, Lazada, TikTok Shop, Tiki, Facebook, and Sendo; differences by gender and age.

Preferred promotion types; promotion preferences by gender and age; perceptions of value when shopping online, including price, shipping costs, savings, returns, and sustainability.

Preferred online payment methods, including cash on delivery, bank transfer, cards, e-wallets, PayPal, and buy now, pay later; payment preferences by gender and age.

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Vietnam E-commerce Electronics Insights 2025

$510
  • Languages English
  • Released Date June, 2025
  • Pages 35
  • Documents PDF
  • Access after purchasing Email
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