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"What are the top three reasons you chose your mostused food delivery app?"
Key Takeaways
The reasons behind user loyalty start with brand trust, cited by 46.2% of users as the most important factor when choosing a food delivery app. Speed of order acceptance and processing comes next at 17.7%, followed by the ease of use provided by a user-friendly app interface (9.2%). While pricing, restaurant selection, and service quality also influence decisions, Indian consumers clearly prioritize reliability, speed, and intuitive design—qualities that Zomato and Swiggy have successfully built their reputations on.
Food Delivery Insights Report in India
Discover insights into Food Delivery in India with TGM StatBox. Access our detailed report, including graphs and tables, to uncover the industry's trends.
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