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"What are the top three reasons you chose your mostused food delivery app?"
Key Takeaways
The reasons behind app choices are led by one key factor: brand trust, cited by nearly half of South African users (49.9%). Speed and efficiency come next, with 19.5% valuing fast order processing, while 6.6% appreciate a user-friendly interface. Other factors—such as delivery speed, customer service, and pricing—play supporting roles but are less decisive. Together, these insights show that South African consumers prioritize confidence in the brand and a smooth, efficient experience—qualities that help explain Uber Eats' strong foothold in the country.
Food Delivery Insights Report in South Africa
Learn more about Food Delivery in South Africa with TGM StatBox. Explore our detailed report, complete with graphs and tables, for in-depth insights.
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