Top Reasons LATAM Users Prefer Their Most-Used Ride-Hailing App 2024

Top Reasons LATAM Users Prefer Their Most-Used Ride-Hailing App 2024

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TGM StatBox. (2025). Top Reasons LATAM Users Prefer Their Most-Used Ride-Hailing App 2024. TGM StatBox.
Chart Details
Country: LATAM
Type of survey: CAWI
Number of respondents: 883
Age group: 18-55+
Published date: 2025
Survey Question:

"What are the top three reasons you choose your mostused ridehailing app?"

Key Takeaways

In Latin America, users prioritize several key factors when choosing their most-used ride-hailing apps, such as Uber and Didi, with competitive pricing being the top reason. 45.46% of users select their preferred platform primarily for its affordability. Trust in the brand name is the second most influential factor, with 31.82% of users opting for apps they trust. Additionally, quick driver arrival for pickup is highly valued, with a slightly smaller group favoring apps that ensure timely arrivals and minimize delays.

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Ride-Hailing Insights Report in LATAM

Ride-Hailing Insights Report in LATAM

Ride-Hailing Insights Report in LATAM

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