Ride-hailing services such as Uber and Bolt offer urban commuters a convenient, app-based alternative to public transport and private car ownership, with benefits including on-demand availability, cashless payments, and door-to-door travel. In Poland, the market operates within a competitive landscape shaped by growing smartphone penetration and expanding city coverage. Understanding how frequently Polish consumers actually turn to these platforms helps businesses and investors gauge true demand versus latent potential, and the data points to a market where habitual usage remains a minority behavior despite broad awareness of the category.