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"What are the top three reasons you chose your mostused food delivery app?"
Key Takeaways
When it comes to why users choose their preferred food delivery app, brand trust is by far the leading factor globally, cited by 43.2% of users. Fast order acceptance and processing follow at 20.3%, while competitive pricing comes next at 9%. Features like a user-friendly interface, quick delivery times, and restaurant quality also play a role, though to a lesser extent. Overall, while pricing and convenience matter, users ultimately stick with platforms they trust to be reliable and consistent.
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