Key Factors for Choosing Preferred Food Delivery App Globally 2024

Key Factors for Choosing Preferred Food Delivery App Globally 2024

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TGM StatBox. (2025). Key Factors for Choosing Preferred Food Delivery App Globally 2024. TGM StatBox.
Chart Details
Country: Global
Type of survey: CAWI
Number of respondents: 8830
Age group: 18-55+
Published date: 2025
Survey Question:

"What are the top three reasons you chose your mostused food delivery app?"

Key Takeaways

When it comes to why users choose their preferred food delivery app, brand trust is by far the leading factor globally, cited by 43.2% of users. Fast order acceptance and processing follow at 20.3%, while competitive pricing comes next at 9%. Features like a user-friendly interface, quick delivery times, and restaurant quality also play a role, though to a lesser extent. Overall, while pricing and convenience matter, users ultimately stick with platforms they trust to be reliable and consistent.

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Global Food Delivery Insights Report

Global Food Delivery Insights Report

Global Food Delivery Insights Report

Learn more about global Food Delivery consumers with TGM StatBox. Explore in-depth insight report, featuring user behavior, trends, and preferences.

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