Top Reasons African Users Prefer Their Most-Used Ride-Hailing App 2024

Top Reasons African Users Prefer Their Most-Used Ride-Hailing App 2024

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TGM StatBox. (2025). Top Reasons African Users Prefer Their Most-Used Ride-Hailing App 2024. TGM StatBox.
Chart Details
Country: Africa
Type of survey: CAWI
Number of respondents: 410
Age group: 18-55+
Published date: 2025
Survey Question:

"What are the top three reasons you choose your mostused ridehailing app?"

Key Takeaways

The top three reasons African users choose their most-used ride-hailing app are competitive pricing, quick driver arrival, and a smooth ride experience. A significant 36.96% of users prioritize competitive and good pricing, indicating the importance of affordability in the ride-hailing market. Additionally, 35.84% value quick driver arrival for pickup, highlighting the need for convenience and minimal wait times. Furthermore, African users choose their app for a smooth ride experience, suggesting that comfort and reliability are key factors for users. Other important factors include safety features, high-quality drivers, and fast acceptance of requests, all of which contribute to an overall positive and efficient user experience.

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Ride-Hailing Insights Report in Africa

Ride-Hailing Insights Report in Africa

Ride-Hailing Insights Report in Africa

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