Ride-hailing services in Colombia serve a broad range of everyday needs, from routine travel to spontaneous situations where other transport options fall short. Understanding why Colombians turn to these platforms reveals how deeply integrated they have become into urban mobility, covering both planned and unplanned journeys. The data shows that ride-hailing is not simply a convenience for special occasions but a practical solution woven into multiple aspects of daily life, making it a resilient category with strong demand across diverse use cases.