Ride-hailing services in France serve a broad range of travel needs, from routine mobility to occasional high-stakes journeys. Unlike public transit, ride-hailing offers door-to-door convenience that appeals across very different use cases, whether for planned outings or unplanned situations. Understanding why French users turn to these platforms helps mobility providers, urban planners, and travel-adjacent businesses better align their services with real demand patterns. The data points to a user base that treats ride-hailing less as a daily staple and more as a purposeful, situational tool.