Ride-hailing services such as Uber and Bolt offer urban travelers a convenient, on-demand alternative to public transport and private car ownership, particularly valuable in dense city environments where parking and transit reliability can be challenging. Across age groups in France, usage patterns vary considerably, with younger adults integrating these services into their regular routines while older adults remain largely outside the market. For providers, understanding these generational divides is critical to targeting growth opportunities and designing loyalty strategies that convert occasional riders into habitual users.