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"What are the top three reasons you chose your mostused food delivery app?"
Key Takeaways
In the competitive food delivery market across APAC, brand trust clearly leads the way, with 41.47% of users citing it as the primary reason for choosing their go-to app. The second most important factor is fast order acceptance and processing, emphasizing the need for operational efficiency and real-time responsiveness. Rounding out the top three is competitive pricing, which indicates that while affordability matters, it is secondary to brand reliability and speed. Interestingly, features like user-friendly interfaces, quick delivery, and restaurant variety ranked lower, highlighting that trust and efficiency trump convenience features in influencing user loyalty in the APAC region.
Food Delivery Insights Report in APAC
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