Preferred channels to Book Travels Among Singaporean Travelers 2025

In a city-state where app-based hawker orders and robot baristas are now standard, traditional travel agencies feel like landlines in a 5G world. With 83% of Singaporean travelers booking online in 2025, it’s not just about convenience, it’s about control, speed, and comparison. Online platforms offer flash deals, AI-generated itineraries, and instant confirmations, all while you’re riding the MRT. 17% still booking through agencies is likely the cautious or the time-strapped, perhaps leaning on human touch for multi-gen trips or visa-heavy destinations. But the trendline is irreversible. Digital isn’t disrupting travel, it’s already the default.