Ride-hailing services in Turkey serve a broad range of practical needs, from everyday mobility to spontaneous, unplanned situations. Unlike many markets where ride-hailing is primarily associated with convenience or lifestyle choices, Turkish users appear to rely on these platforms as a functional safety net within their daily transportation mix. This pattern highlights how ride-hailing has become an integral part of urban mobility infrastructure, filling critical gaps that public transport and private vehicles leave behind. For service providers, understanding this utility-driven demand opens clear opportunities to tailor pricing, availability, and reliability around the moments that matter most to users.