Ride-hailing services offer urban commuters a convenient, app-based alternative to traditional taxis and public transport, with key advantages including on-demand availability, transparent pricing, and cashless payment options. In Turkey, where major cities such as Istanbul and Ankara face significant traffic congestion and growing demand for flexible mobility, ride-hailing platforms play a meaningful role in daily transportation decisions. Understanding how frequently Turkish consumers engage with these services helps operators identify loyal user segments, optimize driver supply, and tailor promotional strategies to convert occasional riders into regular customers.