When Norwegians choose a ride-hailing service, their priorities are shaped by a combination of practical needs and personal comfort, with cost, speed, and safety standing out as the core decision drivers across most age groups. App reliability and driver professionalism also play meaningful roles for working-age adults who rely on these services regularly. Understanding how these priorities vary by generation helps ride-hailing platforms tailor pricing strategies, driver standards, and app experiences to retain loyalty across a broad customer base.