Ride-hailing services such as Uber and Bolt offer urban travelers a convenient, app-based alternative to traditional taxis and public transport, with particular appeal for those seeking flexible, on-demand mobility. In Norway, a country with well-developed public transit infrastructure and high car ownership rates, the role of ride-hailing sits within a competitive personal transport landscape. Understanding how frequently different age groups turn to these platforms helps operators identify where demand is concentrated and where growth opportunities remain underexplored. Younger adults represent the most engaged segment, making them a natural priority for retention and loyalty strategies.