Zomato leads the Indian food delivery market.
63% of users engage with these services at least once a week.
Many users prefer app-based services over traditional dining out.
In India, food delivery apps have become a regular part of everyday life for many, with nearly 63% of users engaging with these services at least once a week. Many users turn to food delivery apps to save time, especially when balancing busy schedules, late-night cravings, or a much-needed break from cooking. The ability to quickly order food during adverse weather conditions has also made these services indispensable for a significant portion of the population, with over 18% of users citing weather as a major factor in their decision to use delivery apps.
As the food delivery market in India grows, Zomato and Swiggy continue to dominate, but international players such as Uber Eats have faced challenges in gaining significant traction. One of the key reasons for this is their lack of deep local engagement and tailored offerings, which are crucial for capturing the nuances of regional preferences. For new entrants looking to carve out a space in the market, the strategy lies in offering hyper-localized services. Partnering with regional restaurants and providing menu options that are not yet widely available on other platforms can be a smart move.
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